TERMS & POLICES
PRIVACY STATEMENT
1. Introduction
Olympus Pay ("we,""our," "us") is committed to protecting your privacy. ThisPrivacy Statement explains how we collect, use, disclose, and safeguard your information when you use our services. By accessing or using Olympus Pay, you agree to the terms outlined in this Privacy Statement.Olympus Pay is a financial technology company, not a bank. It complies with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable financial regulations. Through its licensing with Gemba Limited. Banking services are provided by Gemba Finance Ltd., Member of the Financial ConductAuthority (FCA). Reference number: 804853.
2. About Us
Olympus Pay is the controller of your personal data and is subject to UK data protection laws. If you have any questions regarding your data or privacy rights, you may contact our Office at info@olympuspay.co.
3. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing address, payment details, and identification documents for verification purposes.
Transaction Information: Details of payments, transactions, account activity, and linked accounts.
Technical Information: IP address, device type, operating system, browser type, and usage data.
Special Category Data (where required by law and with consent): Biometric data for authentication, financial information for fraud prevention, or health data for accessibility services.
Cookies and TrackingTechnologies: Data collected through cookies, web beacons, and similar tracking tools.
4. How We Use Your Information
We use your information to:
· Provide, maintain, and improve our payment and banking services.
· Process transactions, verify identities, and conduct security checks.
· Detect and prevent fraudulent activities, money laundering, and financial crimes.
· Comply with legal obligations, regulatory requirements, and enforce our terms of service.
· Communicate updates, promotions, or security notifications.
5. How We Share YourInformation
We do not sell or rent your personal information. However, we may share your information with:
Regulatory and LegalAuthorities: To comply with financial regulations and anti-money laundering(AML) requirements.
Service Providers: Third-party vendors who assist with payment processing, fraud detection, customer support, and IT services.Financial Institutions:When you make transactions involving other banks or financial entities.
Business Transfers: Incase of a merger, acquisition, or asset sale, your information may be transferred to the new entity.
6. Data Security We implement stringent security measures, including encryption, multi-factor authentication, and fraud monitoring, to protect your data from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Your Privacy Rights Under UK GDPR, you have the right to:
· Access, correct, or delete your personal information.
· Restrict or object to certain data processing activities.
· Withdraw consent for data processing where applicable.
· Request data portability for your personal information.
· Lodge a complaint with the UK Information Commissioner's Office (ICO).
8. Automated Decision-Making and Profiling
We may use automated systems to assess your financial transactions and detect fraud. If you believe an automated decision has unfairly affected you, you have the right to request a human review.
9. Cookies and TrackingTechnologies We use cookies to enhance your experience, analyze trends, and improve our services. You can manage your cookie preferences through your browser settings.
10. International DataTransfers
Your data may be transferred and stored outside the UK, including countries that may not have the same level of data protection laws. When we transfer your data internationally, we ensure it is protected through safeguards such as Standard Contractual Clauses (SCCs) or other legally approved mechanisms.
11. Third-Party Links
Our services may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before providing any personal data.
12. Data Retention
We retain your data only as long as necessary for regulatory compliance, fraud prevention, and to provide our services. If you close your account, we may retain some information as required by law or financial regulations.
Olympus Pay is not intended for individuals under 18, and we do not knowingly collect data from minors. If we discover that we have inadvertently collected such data, we will take steps to delete it.
13. Children’s Privacy
Olympus Pay is not intended for individuals under 18, and we do not knowingly collect data from minors. If we discover that we have inadvertently collected such data, we will take steps to delete it.
14. Changes to This PrivacyStatement
We may update this PrivacyStatement from time to time. Any changes will be posted with an updated effective date. Your continued use of our services after changes take effect constitutes your acceptance of the revised statement.
15. Contact Us
If you have any questions about this Privacy Statement or your privacy rights, please contact us at:
Email: info@olympuspay.co
Mailing Address: 14/2E Docklands Business Centre, 10-16 Tiller Road, London, E14 8PX, United Kingdom.